Privacy Policy

Last updated: July 29, 2026

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. We are committed to protecting your privacy and handling your data in accordance with the Australian Privacy Act 1988 and applicable data protection regulations.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or service request forms
Subscribe to our communications
Engage our professional services
Communicate with us via email or other channels

This information may include your name, email address, organization name, and details about your energy requirements or sustainability objectives.

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

IP address and geographic location
Browser type and version
Pages visited and time spent on each page
Referring website or source
Device information

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services
To communicate about your project or engagement
To improve our website and service offerings
To send relevant information about sustainability and energy topics (with your consent)
To comply with legal obligations and regulatory requirements
To analyze website usage and optimize user experience

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist in our operations (subject to confidentiality agreements)
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others
In connection with a business transaction such as a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

reef-leap
Level 12, 45 Clarence Street
Sydney NSW 2000
Australia
Email: [email protected]